InfoMiner Real-Time Social Listening Platform
Analyze media monitoring big data with ChatGPT AI through a cloud-based interface
InfoMiner is an AI-driven real-time intelligence and risk platform built on breadth, speed and depth. Breadth: news, social platforms, forums, television, video and Telegram and LINE, across multilingual sources in Taiwan, Europe and the Americas, Japan and China, totalling 500,000+ channels. Speed: a refresh every 5 minutes, with alerts delivered over LINE or email. Depth: beyond scraping web text, it processes app, video and multimodal content, applies generative AI to summarisation and event assessment, and queries more than 10 years of archived history, with actual coverage depending on the plan and source licensing. It serves government, defense and national security organisations, financial institutions, electoral and research teams, and critical infrastructure operators.
InfoMiner is a real-time media intelligence platform. Search and monitor large-scale online conversation across news, social media, and forums from a single cloud console, and extend coverage to print and broadcast sources with LargitData's OCR and speech recognition AI.
Using the natural-language understanding of generative AI, InfoMiner extracts interpretable signal from noisy public discussion: how a narrative starts, who amplifies it and where it spreads, then delivers the key summary over email and LINE. For government and financial institutions it is an intelligence tool for reading the information environment and its risk signals; for PR and marketing teams it serves equally well for crisis detection and campaign monitoring.
PR Crisis Management
When complaints surface, InfoMiner alerts you via Line or Email within 5 minutes, so you can spot an emerging crisis early and turn it into an opportunity.
Hot Topics
Looking for fresh angles to capture your audience? InfoMiner's real-time monitoring surfaces trending topics as they happen, keeping your marketing copy timely and relevant.
Competitor Analysis
By using InfoMiner to understand the discussion on their own products and those of their competitors, companies can highlight the strengths of their own products, and maintain their competitive advantage.
Formulate Strategies
When formulating marketing strategies, relying on mere speculation is not enough. To guarantee the success of each marketing campaign, it's crucial to collect complete user response data before, during, and after marketing activities. This allows for real-time feedback and timely adjustments. It's also important to use data to make informed decisions.
KOL Finding
If you want to generate hot topics, advertising alone will not suffice. To create word-of-mouth publicity and ignite trends, it is essential to identify Key Opinion Leaders (KOLs) with significant influence in social media communities through public opinion analysis.
Real-Time Analysis
The quality of decision-making depends on the speed and quality of information. Companies can improve this by using real-time public opinion analysis services. By analyzing relevant public opinion information related to keywords within 5 minutes, they can gain the initiative and avoid potential risks.
Intelligence for Government, Defense & Critical Infrastructure
Beyond brand marketing and PR, InfoMiner is an intelligence platform for the public sector, government and defense agencies, critical infrastructure, and enterprise brands to master their information environment, focused on four core applications:
Disinformation & fake-news detection
Automatically collect and cross-compare content from multiple sources to identify fake news and disinformation spreading across platforms, trace its origin and diffusion path, and issue early warnings before public opinion spirals out of control.
Cognitive warfare countermeasures
Identify patterns of information manipulation and coordinated narrative-steering, analyzing narrative framing, emotional mobilization, and synchronized posting to grasp the tactics and scale of foreign influence operations.
Coordinated inauthentic behavior & anomalous account detection
Detect troll armies, bot accounts, and coordinated inauthentic behavior, exposing the operation clusters behind them through posting cadence, relationship networks, and content similarity.
Key-account posting history
Track an account posting history: review a single account’s posts over time, its active hours, recurring topics and interaction targets, to assess how a key voice’s position and reach change.
Open-source intelligence collection (OSINT)
Continuously collect intelligence from public, lawfully accessible sources — news, social media, forums, and public data — turning scattered information into actionable assessments.
InfoMiner Product Interface
Keyword groups
Minutes
Analysis Reports
Data Sources
InfoMiner - The Real-Time Opinion Analysis Solution
Whether you're a large enterprise or a small business, we offer the most suitable media monitoring solution for you.
-
Basic Subscription
Monthly Subscription
Ideal for those who need to start listening to customer voices right away
-
Includes searching up to a maximum of three months in one search
-
5 Keyword Groups
-
Basic reports: Homepage, Configuration, Article Search, File Buffer, Volume Geographic Analysis
-
-
-
-
-
-
-
- Trial Use
-
Advanced Subscription
Monthly Subscription
Ideal for those who need deep semantic understanding of text content
-
Includes searching up to a maximum of twelve months in one search
-
15 Keyword Groups
-
Basic reports: Homepage, Configuration, Article Search, File Buffer, Volume Geographic Analysis
-
Advanced reports: Daily Topics, Key Opinion Leaders, Issue Networks, Propagation Path Analysis
-
-
-
- Trial Use
-
Enterprise Subscription
Monthly Subscription
Suitable for enterprises that need to meet different needs
-
Includes searching up to a maximum of twelve months in one search
-
15 Keyword Groups
-
Basic reports: Homepage, Configuration, Article Search, File Buffer, Volume Geographic Analysis
-
Advanced reports: Daily Topics, Key Opinion Leaders, Issue Networks, Propagation Path Analysis
-
Management module: User account management function
- Trial Use
Why Choose InfoMiner
5-Minute Alerts
Receive real-time alerts via Line (at no extra charge) or Email within 5 minutes of a sentiment event — never miss critical information.
Faster Crisis Response
Compared to manual monitoring, AI-powered automatic detection of sentiment big data can reduce crisis response time by over 80%.
Government & Enterprise Adoption
InfoMiner is already adopted by many government agencies and enterprise clients, covering PR, marketing, and risk management scenarios.
A Taiwanese company, data held in Taiwan
LargitData is a Taiwanese company with no Chinese-capital investment. Data is hosted on servers inside Taiwan and the platform is certified to ISO 27001, meeting the data-sovereignty and vendor-background requirements applied by government, defense and financial institutions.
30+ Report Types
Provides 30+ customizable reports including volume analysis, sentiment analysis, key opinion leaders, and issue networks.